We have the skills, expertise and facilities to offer a complete cosmetic dental solution for patients looking to transform their smile.
Our smile makeovers are tailored to your needs so we can combine popular treatments to make your dream smile a reality. We also offer flexible finance options and different Specials and Packages to make your treatment even more convenient and affordable.
Porcelain veneers can be a game changer finally in the way you always wanted to look and feel with confidence shown when you smile.The mouth is responsible for 60-70% of the visual perception of the face. Using artistic principles and porcelain veneers in many cases, it enable us to create startling dental changes realizing the desires and dreams of our patients.
Whether you want one tooth fixed, or a whole new smile, We can help you with a Cosmetic Porcelain Veneer that would exceed your expectation and fit your budget
WE CAN UNLOCK YOUR SMILE WITH OUR DENTAL VENEERS SPECIAL AND PACKAGES OFFER.
Check the details below
Below is our Porcelain Veneer Packages
$700 per tooth. Mimimum 10 teeth to get this Special Offer
– $900 per tooth for 6 Teeth only
$1000 per tooth. Minimum 10 teeth to get this Special Offer
$1200 per tooth for 6 Teeth
This Porcelain veneers cost roughly between $1500 to $2500 per tooth depending on the complexity of treatment. Exact quotes can be established after a one on one consultation appointment with Dr Castro.
Save 20% discount for 6 teeth
30% discount to 10 teeth. Maximum 10 teeth
Patients who wanted to take out Dental Financing of our $700 Prepless Veneer, we can help you with your application but there would be charge of the financing merchant fee.
Treatment does not include gumlift, nightguard, teeth cleaning, teeth whitening, restorations of decayed tooth, smile design process, trial or mockup smiles.
Patients must present for regular scale and clean maintenance 6 monthly at any of our practices to be eligible for this warranty to ensure good health and maintenance of oral hygiene.
Taking part in this promotional offer constitutes acceptance of our terms and conditions. Please read the Full Terms and Conditions that have been set as below
Terms and Conditions:
This FREE MINI consultation is not a comprehensive oral examination. This is like a meet and greet and see if we are fit. We will give you a quick run through of your options and cost estimate. Once you have decided and committed to have the Cosmetic work done in our office, we may schedule you on another appointment to discuss all the detail about your treatment options, fees etc. Depending on how complex is your case, it may take from 30 minutes to 1 hour, which we charge from $150.
For patients requiring first time longer appointment of more than 15 minutes and won’t mind paying for the charges, please let us know when you made a booking so we can book you accordingly
For all extensive Cosmetic and major dental works, you will be given a written quote on our office proforma template. If you require formal and extensive written documentations for insurance or some other purposes, there will be a charge of $300
Cosmetic and reconstructive dentistry is our passion. During your initial visit to our cosmetic dental practice, Dr Castro will conduct a thorough smile analysis, examining the health of your dentition and identifying opportunities for improvement. From there, Dr. Castro will walk you through your treatment options and help you select which treatments best address your health needs and smile goals. Together, we’ll help you reach your dream smile.
This consultation is a critical factor in establishing what kind of experience you can expect and understand the results you can achieve.
Dr. Castro sees the consultation as an interview process. You should come in and decide if she is the right fit for the job, and determine if you feel confident in her expertise and recommendations. At the same time, she also needs to make sure your goals are ones she can deliver!
It’s really important for patients to be heard and Dr. Castro encourages you to be involved in your smile design. She likes to listen and make sure that your goals are realistic and obtainable. A smile needs to be able to both function properly and look beautiful!
In order to maximize time, Dr. Castro asks his patients to come prepared. Have a list of questions you would like to discuss and have answered. If there’s a specific smile you have in mind, it’s helpful to bring in pictures to the consultation.
It’s also important that you feel comfortable and understand the process of the procedure you are having done. Dr. Castro always invites patients to follow up with her if they have any questions they forgot to ask or if they need clarification on something that was discussed.
TYPES OF COSMETIC CONSULTATION IN OUR OFFICE
Getting a Smile Makeover with Cosmetic Dentistry is similar to buying anything expensive. You go through different stages of buying cycles. With this in mind, we offer 2 types of Consult
This will fit those potential buyer on their first stages of research about Cosmetic Dentistry. This type of patients are not yet ready to buy but would rather see a lot of dentist to shop around for ideas, information and cost and for them to see who could better help them in their Smile goals. This is the stage where patients are assessing if the practice is the right fit for them. As they plan to visit more Dentist, they prefer to have a free consultation.
This type of extended Consult will cater to patients who have already done all their research, perhaps been to our office already and now, at this stage, ready to commit to have the Cosmetic Dentistry treatment. In our office, this is now the stage where we spend time giving all the extended nitty-gritty informations about the treatment details, procedures, options, financing and much more about the Cosmetic Dentistry treatment.
Terms and conditions:
2. Send us by email evidence or proof of the competitor’s price in the form of genuine, verifiable, written quote and treatment record, no more than 30 days old, for work to be carried out on your teeth.
The quote has to be on letterhead paper, showing treatment details in full, the tooth number, the exact material quoted, type or level of treatment, duration of treatment.
Bring the original quote to the consultation. Our staff will ask to make a copy.
Major Restorative or Bonding works involves doing filling or restoration works on minimum of 5 teeth restored at one time (all done in one day) to a maximum of most or all of the teeth, with Composite or Porcelain
Porcelain Veneer Level or Range involves entry level, midrange and Premium range.
Entry level are those Porcelain fabricated using a PREPLESS OR no type or preparations techniques, sample of this works includes likes of those Lumineers or Glamsmile
The procelain level or Range is affected as to what laboratory is sent to. Most Dental laboratory who operates in Australia who charges cheaper lab fees most usually have the work outsourced overseas. Midrange and Premium Level are normally done by a master ceramist who is experienced in creating the best Aesthetic results in Porcelain restoration and they normally charge higher lab fees.
Porcelain Veneer Techniques of Clinical Construction includes the Prepless Veneer or the Traditional Porcelain or with preparation methods
TYPES OF VENEER Porcelain or Composite
TYPES OF PORCELAIN VENEER MATERIALS: Zirconia either Monolithic or layered, Emax either Monolithic or layered, CEREC® Veneers (not available on our office), Feldspathic porcelain
TYPES OF CROWN materials: Zirconia either Monolithic or layered, Emax either Monolithic or layered, Gold Crown depends on the carats and volume of gold utilized, Porcelain Fused to metal or VMK, CEREC® Crowns (not available on our office)
SNAP ON SMILE OR ANY SIMILAR APPLIANCE has two types depending on coverage, One is Quadrant and this involves coverage of 6 teeth only. Full involves coverage of all the teeth per jaw
Invisalign i7 offers the possibility of adjusting minor orthodontic issues. This treatment is very affordable, timely and with minimal impact on your day to day activities. Invisalign i7 is recommended for those who are experiencing small cosmetic concerns such as slight teeth crowding, minor spacing or the reversion of past orthodontic treatments.
The versatility of this program allows this to be one of the shortest treatments yet with up to seven aligners seeing results in the span of only three months.
Much like the Invisalign i7, Invisalign Lite offers a quick, easy and manageable solution for mild malocclusions. This treatment will be appropriate for those that require more aligners and time to nurse their desired dental fulfillments.
Invisalign Lite offers up to fourteen aligners within the period of completion estimated at a total of six months. Though this treatment will lead to a great aesthetic resolution, it may not necessarily be suitable for everyone. This can only be determined during an assessment with our trained dental practitioners.
Invisalign Full is generally the most ideal treatment to undertake. Without any limitations, this package gives us the best chance in delivering an outcome that exceeds your expectations. With essentially an unlimited set of aligners provided to work with as required, Invisalign Full will be the superlative option for your dental journey.
This treatment is expected to take approximately seven to eighteen months to complete with the use of fifteen aligners or more.
Invisalign Complex addresses intricate dental requirements that necessitates much more attention and refinement. This is not a payment tier by Invisalign but a report by Clear Braces Centre which describes the complexity of the treatment. This may include the requirements of prolonged treatments, treatments that involve extractions and/or Invisalign treatments performed with other dental procedures. Because of this, valuations can only be established via appointment and consultation.
This procedure may be expected to last eighteen months or more. Depending on how intensive is the case, patients are normally referred to a Orthodontist
Put on a set of traditional veneers or the modern Prepless or No-prep, and you get the smile of your choice. But not quite! The question you must ask first is which one to go for, traditional veneers or Prepless or No-prep. Traditional Veneers and Prepless or No-prep have quite a few similarities. Here is some information which will lead you towards an informed decision.
Similarities between Traditional Porcelain Veneers and No-Prep Veneers Both options:
There are some differences between Traditional Veneers and No-Prep Veneers to which you need to understand.
Here are some advantages Prepless or No-prep have over traditional veneers.
Because of their thinness, Non-Prep veneers have some limitations:
What Should I do?
Which option is better in your specific case depends on your dental conditions. The best advice for you will be to decide in consultation with Dr Castro.
How many veneers should you get? It is a good idea to have an even number of veneers. Two, four, eight, ten or twelve veneers give the best aesthetic results.
Take a good look at this old image of Matthew Perry from his early days in Friends to see what you DON’T want. It isn’t hard to see a few mistakes there, right?
Take another look at Matthew Perry’s smile above and you’ll understand why these 3 questions are critical:
In simple terms, the bigger your smile and the bigger the changes that you want, the more teeth have to be treated
No – not just looking straight on – look from the sides, too. Too many people think they only show 6 teeth, because that’s what they see in the mirror. But if you turn your head just a little to one side, you’ll realize that you probably show at least 8 or 10 teeth total in a big grin. You see what a big mistake that was for Matthew Perry, right? He clearly needed 10-12 veneers, his grin is so wide.
Of course, if you are only unhappy with 1-2 teeth in that whole smile, you always have the option of only treating those specific teeth. Just because you show a lot of teeth in your smile doesn’t mean all of them need porcelain veneers , but if you want to change your whole smile, you do need to plan on treating ALL the teeth that show in your smile.
Again, Matthew is a great example. He obviously wanted his smile to be a lot brighter; he’s in Hollywood after all. It’s easy to see that, if you make a dramatic change in the colour of your smile, you can’t stop half way. This is one of the most important reasons to look at how many teeth you show when smiling. If you want much brighter teeth, you have to do all the teeth that show. Sometimes that means doing the bottom teeth, too.
If you’re keeping the colour teeth you already have, you have more freedom to choose how many teeth get veneers. In fact, if you like the natural colour of your teeth, you might only need to do whichever teeth you don’t like. However, if you only get 1-2 teeth done but want your whole smile brighter, do Teeth Whitening FIRST. Porcelain can’t be whitened!
For Extensive & Complex Cosmetic and Full Mouth Reconstructions and General dental treatment
Patient can get an initial quotation from the clinic if you provides X-rays, dental reports or other sufficient information. On major cosmetic and general works, our practice make an attempt provide a written quotation after an overall status assessment for all our patients.
After the status assessment and consultation, the patient will receive a final written quotation, which includes a list of all cost items related to the dental treatment. If the patient accepts the final quotation, the patient has to sign it. One copy stays with the patient, the other with the clinic. Our quotation looks like an invoice, it is a cost calculation. It lists all cost items, quantities, unit prices and sum prices with disclaimer and terms and conditions at the back of the page.
Quotation for Single dental works are done mostly verbally on an implied consent of the patient, unless the patient requested a written quote. Extended written treatment quotations may incur fees based on your individual needs and the time it will take us to accomplish the written treatment estimate or Quotation.
We make an effort that the estimate on all dental procedures we have provided be as accurately as possible. Sometimes, presenting conditions encountered when the teeth are actually treated may require a change in treatment plan and fees. Treatment could be more or less extensive than originally determined. If a change occurs, we will informed you immediately and the treatment will not proceed without your approval. In certain unforeseen extensive treatment or cases, you will be referred to a specialist and any associated specialist fees is at your own expense or is not included on our fees that you have been quoted or paid.
Please take a note on the inclusion and exclusion coverage of any given written treatment fees.
A quote for dental treatment is valid for 30 days from the date of examination and treatment planning, after which time we reserve the right to revise any fee quoted.
When you receive your written treatment plan and make appointments to commence treatment, it will be assumed that you have also followed the link to this document and read and understood the conditions of treatment herein. If you have any questions about your treatment or these terms and conditions of treatment, then we encourage you to contact us as soon as possible to discuss your questions. Once you have commenced treatment, you agree to accept all responsibility for ensuring completion of the treatment in a timely manner and attend for your booked appointment.
Discontinuation of Treatment by the patient.
Should you elect to cease treatment, pro rata payment must be made for professional services to that point. Zenaidy Castro P/L accepts no responsibility for the state or maintenance of your oral health from that point onwards. If requested by the patient, or if treatment discontinuation results from an unavoidable geographic relocation, will endeavour to provide the name(s) of a practitioner to refer you to. In circumstances where treatment is discontinued, no warranty exists on treatment. Should treatment be terminated, all treatment that have been provided will be paid and any remaining credit balance for services not yet provided will be refunded to you.
Discontinuation of Treatment by the practitioner.
We may reserve the right to discontinue dental treatment whenever it is considered advisable and in the best interest of you. Should treatment be terminated, any remaining credit balance for services not yet provided will be refunded to you.
Acceptance of the written treatment plan indicates your acceptance and agreement to pay all professional fees in full. For some larger treatment plans involving multiple appointments, a deposit payment may be required to reserve this amount of clinic time in our appointment book just for you. If such a deposit is required, it will be indicated in your treatment plan letter. Due to the inherent cost of certain dental laboratory procedures, we don’t provide instalment payments, unless prior third party financing have been arranged, any remaining balance of payment to be made in full at the time of initial placement of the final prosthesis. This will be irrespective of any review or adjustment phases planned for a defined follow-up period. A breakdown of progress payments required will be advised to you. A final prosthesis may not be placed if the account outstanding is not paid in full before the cementation or placement of the prosthesis and a fee may be charged if an appointment must be cancelled because of such an occurrence.
Terms of Payment On all invoices
Payment is required as the services are rendered or before initiated unless otherwise expressly agreed in writing by us. Unless otherwise agreed in writing or verbally agreed, a deposit of either fifty (50) per cent of the agreed price plus GST or full payment is payable with the signing of a booking or confirmation of a job and as set out. This deposit will be non refundable to the Patient to the extent it is required to meet the Company’s liquidated damages in event of cancellation of a booking or would be charged a $300 per hour in the event the booking made is more than 2-4 hours of the practice appointment time
Accepted methods of payments are Cash, Bank checks, Credits cards, EFTPOS or Electronic Bank Transfer payment. All EFT or third party eg Patient Financing payment, treatment is initiated once the payment amount had been credited to our accounts.
Payments via Bartercard and BBX, please call the office if we are currently trading.
Health Insurance Cover and Rebate
If you have private health insurance with dental cover, you may be eligible for a rebate from your insurer on the cost of your dental treatment. Please note that rebate amounts are determined by your insurer and may have little relevance or correlation to the actual professional fees incurred. The association between you and your health insurer is yours alone and whilst our staff may attempt to help with processing of your health insurance claims, we have no association with any health insurer. Your policy with any outside insurer and its terms and conditions, and the level of rebate you receive is a matter between you and your insurer. Failure of your insurer to provide you with any anticipated or actual rebate is a matter between you and your insurer and does not constitute grounds for failure to pay your account with us. Patients with dental insurance, once the insurance payment is received, will be immediately responsible for what is not covered
Tax Deductible Treatment
If the total fees for your dental treatment for a given financial year exceeds a minimum threshold amount (presently $1500), you may be able to claim a rebate on your income tax return for a percentage of that amount, less any rebate from a health insurer. Please consult your accountant on the update information on this issues. This form does not constitute tax advice and you are advised to consult with your accountant or financial advisor to determine the availability of such a rebate in your particular instance.
Default of Payment
If the Patient defaults in any payment or becomes subject to an Insolvency Event then all moneys owing by the Patient to the Zenaidy Castro P/L shall notwithstanding that any prior agreed time for payment has not elapsed, become due and payable immediately and the Company may at its option withhold the provision of further services or cancel any Sales Contract with the Patient for the supply of Goods or Services without prejudice to the Company’s rights hereunder.
The office reserves the right to send the account to an Solicitor for collection. In the event that the account is send to debt collector or Solicitor Patient or person in charge of the account will be responsible for all cost and fees incurred
The Company reserves the right to charge interest on overdue amounts owing to it without prior notice to the Patient at a rate of two (2) per centum (%) per annum per calendar month above that as set out from time to time under the Penalty Interest Rates Act 1983 (Vic) or at such other rate as may be fixed from time to time by the Company, such interest to be computed from the date a payment becomes overdue until payment of such monies is received in full. The Company reserves the right to withhold at any time the provision of Services and/or Goods to the Patient in the event the Patient fails to comply with the Company’s terms of payment or for any other reason.
Any and all deposits paid to the Company by the Patient that are still in the possession of the Company on the date of receipt by the Company of notice of cancellation from the Patient shall be returned to the Patient, less the applicable cancellation fees and charges for the Company and any third party suppliers.
Lien In addition to any lien to which the Company may by statute or otherwise be entitled, the Company shall, in the event of the Patient failing to pay any outstanding account by the Patient to the Company or the Patient entering into any scheme or arrangement with its creditors or going into receivership or liquidation (save for the purpose of reconstruction), be entitled to a general lien on all property of goods belonging to the Patient in the Company’s possession (although such Goods or some of them have been paid for) for the unpaid price of any other Services and/or Goods sold and delivered to the Patient under this or any other contract.
The Patient represents and warrants that any credit information supplied to the Company for the purchase of Goods or Services by way of a credit card is true and correct, and any charges incurred by the Company will be honoured by the Patient’s credit card company, and further that you will pay any charges incurred by the Patient at the posted prices, including any applicable taxes.
Waiver Failure by the Company to insist upon strict performance of any term or condition herein shall not be deemed a waiver thereof or of any rights the Company may have and shall not be deemed a waiver of any subsequent breach of any term or condition.
Indemnity The Patient must indemnify and hold the Company harmless against any loss, damage or expense it may suffer or incur, or any claim which may be made against it by any person, as a direct or indirect result of any default by the Patient in fully and promptly complying with all its obligations under this Supply Contract.
The Company may rely on this indemnity as soon as the Patient defaults or any claim is made, and may pursue its rights against the Patient before, while, or after doing relying on this indemnity, or not relying on this indemnity at all.
Disputes Any dispute or difference whatsoever arising in connection with this agreement shall be submitted to mediation in accordance with and subject to the Law Institute of Victoria’s Code of Practice for Mediation.
We do not give any refund for any treatment that have been rendered and completed. Letting us do the work is your consent and acceptance of the treatment plan indicated and you are expected to pay all professional fees in full.
For Bank Transfer payment, please make to:
ZENAIDY CASTRO PTY LTD
Account number: 398253
Send us by email the screenshot of the transfer receipt once you have completed the payment
We Build Relationship, Not just Smiles
Everything we do at our practice is to the best of our ability. We pay attention to details, thorough and careful.
Any dentist cannot sincerely and specifically predict how long his dentistry will last beyond the number of years he has been in practice. As we are dealing with human beings, biological tissue and ceramics we cannot guarantee the duration of a restoration or prosthesis in a patient’s mouth. We can only offer predictions based on an epidemiological independent clinical studies.
Inevitably, a certain percentage of restorations will break for a variety of reasons, some biomechanical others through carelessness or accident. Despite the best will and treatment, very occasionally restorations do not last as long as they should do or require updating for other reasons.
Our commitment to excel in our profession is further evident by our unique
As a result, we offer limited dental warranty for the investment you have made in your dental health.
We would like to be proactive in helping you maintain your oral health at its
It is our commitment to remain your partners for life in achieving your optimal dental health, of course, if you choose so.
IMPLIED TERMS & WARRANTIES – 3 YEAR LIMITED WARRANTY
Treatments Under Limited Warranty
b) This warranty does not operate in the following circumstances:
i) The crown, veneer or bridge has been damaged by trauma, accidents and excessive force by severe grinding and clenching of the teeth that could also break normal healthy teeth;
ii) Neglect such as new decay, misuse, abuse, accidents or additional dental treatment done elsewhere.
c) Failure of the tooth underneath the crown or onset of root infection is not covered by the warranty.
d) Root fillings and non standard treatments are not covered by the operation of this clause.
e) The Company cannot predict, if and/or when gum or nerve treatments may be required on the covered tooth. If needed, they will require payment of additional fees by the Patient. If a veneered or onlayed tooth is damaged or decayed to the extent that a crown is necessary, the full fee originally paid for the veneer or onlay will be applied by the Company in payment towards the crown and the Patient will only be liable for payment of the difference.
The prosthetic treatment provided is warranted for replacement at no cost should a failure occur under the following conditions. Failure constitutes technical and construction faults only and does not include recurrent decay due to poor patient oral hygiene; overload failure due to patient non-compliance in wearing a prescribed splint for grinding habits (if applicable); failure due to accident or injury; failure due to wilful or habitual damage (eg. nail biting); failure due to a change in the patient’s perception of the aesthetics of the final case after completion of treatment or failure due to loss or damage whether or not due to negligence on the patient’s behalf. Other dental professionals may be involved in the provision of services in complex treatment plans. Failure of treatments performed by other practitioners is not warranted.. The limited warranty period is for 3 years from the date of initial placement of the prosthesis, and is only valid if the patient returns for annual review appointment or as prescribed on your individual cases. These appointments are to review and check the prosthesis only and may include its cleaning, however they are not a substitute for regular recall examination and tooth cleaning services. Whilst the warranted period extends to 3 years, this does not mean that your prosthesis will not last longer if well maintained. In extreme rehabilitative or reconstructive cases, the dentition may be so compromised that even complicated, high quality prostheses may have a guarded or poor long-term prognosis. In such cases a normal warranty cannot be provided. If a normal warranty cannot be applied, it will be indicated in your treatment plan letter.
The following events are not covered in general by the Company’s three year limited warranty:
a) Failure or repairs resulting from a Force Majeure Event, neglect, abuse, failure of supportive tooth or tissue structures, wilful damage to the prosthetics, improper adjustments or improper dental hygiene.
b) Failure to follow periodic (minimum 6 months or 3-6-9-12 months) dental visit as prescribed by the Company for professional exam, X-rays and cleaning.
c) Failure to complete necessary dental treatments as prescribed by the Company. The Company is not liable or responsible for the treatment or dental work done by any other dentists and there remains no obligation on the Company to rectify other dentist’s work.
The Company cannot give a 100% foreseeable prognosis if and/or when gum or nerve treatments may be required on a covered tooth. If needed by a Patient such additional Services will require payment by the Patient of additional fees. Unless otherwise advised all recommended dental treatment(s) by the Company will be performed by Dr. Zenaidy Castro (with the exception of specialist treatments specifically recommended elsewhere).
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